More information

Frequently asked questions and Troubleshooting

I want to Identify a Tax Lot but nothing is returned when I click the map.

In order for the identify to work, the layer needs to be visible in the map. Try zooming in and then Identifying.

The layer I want is greyed out in the table of contents.

Some layers are scaled dependent, meaning that they are only visible at certain scales. When a layer is greyed out, it is not visible at that scale.

Error messages

No information found in the area you clicked, please try again.

The point that you clicked either does not have identifiable layers or the layers are not visible at your current scale.